Legal Documents

Pk look Terms and Conditions — The Complete Guide for Members

Please read these Terms & Conditions carefully before using pk look. All rules relating to accounts, betting, payments, bonuses, and responsible gaming are clearly set out here.

Last Updated: January 2026
Language: English
Applicable to: pklook.app

Key Highlights of Terms & Conditions

Here's a quick overview of the key points to help you understand pk look's Terms & Conditions at a glance.

Account & Registration Rules

Each member may register only one account. Registration must be completed with accurate and truthful information. Registration is strictly prohibited for anyone under 18 years of age.

Deposit & Withdrawal Policy

Minimum deposit and withdrawal amounts apply. Identity verification may be required before a transaction is processed. All transactions are SSL-secured.

Bonus & Promotion Terms

Each bonus offer comes with its own wagering requirements. A specified amount must be wagered before any bonus funds can be withdrawn. Claiming bonuses on multiple accounts will result in those accounts being closed.

Betting Rules

Once confirmed, bets cannot be changed. If a match is cancelled, the bet is voided and the stake is refunded. Odds in Live Betting may change at any time.

Security & Privacy

Members' personal information is kept fully secure and is never shared with third parties. Any suspicious activity detected on an account will be investigated.

Responsible Gaming

Pk look offers self-exclusion, deposit limits, and cooling-off periods to protect its members. Support for gaming addiction is always available.


By registering with or continuing to use pk look, you confirm that you have read and agreed to these Terms & Conditions in full. If you have any questions, please reach out to our support team.

1

General Terms and Conditions

Pk look (hereinafter referred to as the "Platform" or "we") is an online Sports Betting and gaming service provider operating through the domain pklook.app. These Terms and Conditions constitute a legally binding agreement between pk look and its members.

Please read these Terms and Conditions in full before using any pk look service. Alongside these Terms and Conditions, please also refer to our Privacy Policy and Responsible Gaming Policyalso apply. Together, these three documents define the complete terms governing your use of pk look.

Pk look reserves the right to update these Terms & Conditions at any time. Continued use of the platform after any changes have been made will be considered acceptance of the revised terms.

  • These Terms & Conditions are available in both Bengali and English. In the event of any discrepancy, the English version shall prevail.
  • Pk look operates under an international gaming license and complies with all applicable laws.
  • If any part of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions shall continue to apply.
2

Account Registration & Usage

To register with pk look, you must provide accurate, complete, and up-to-date information. Registering with false or incomplete details is a serious violation of our Terms & Conditions and may result in your account being closed at any time.

Single Account Policy

Each individual on pk look may only have One Account open. If multiple accounts are detected under the same person, all accounts will be closed and all balances and bonuses may be forfeited. Members of the same household may maintain separate accounts provided they use different devices and payment methods.

Account Security

You are solely responsible for keeping your account password and login credentials confidential. You must not allow anyone else to access your account. If you suspect any unauthorized access, contact pk look support immediately.

  • A valid email address and mobile number must be provided at registration.
  • Please contact support to update your account details.
  • A fee may be charged on inactive accounts (unused for more than 12 months).
  • Pk look will never ask for your password by phone or email.
3

Age Verification & Identity Confirmation (KYC)

Minimum age to use pk look 18 Years. If anyone under the age of 18 is found using pk look, their account will be closed immediately and all deposited funds will be returned.

Pk look may request the following documents for identity verification (KYC) at any time:

  • Copy of National ID (NID) or Passport
  • Recent utility bill or bank statement (for address verification)
  • Payment method verification (bKash/Nagad account details)
  • Selfie or photo (if required)

Withdrawals may be held if KYC verification is not completed. This is done to protect our members — pk look is committed to preventing money laundering and fraud.

Documents uploaded for KYC verification are kept fully secure and used solely for internal verification purposes.

4

Deposit & Payment Policy

Pk look supports all major payment methods in Bangladesh. Deposits are generally credited to your account instantly. If there is any delay, please contact our support team.

Supported Payment Methods

  • Mobile Banking: bKash, Nagad, Rocket
  • Bank Transfer: Most Bangladeshi banks
  • Online Banking: Banks with internet banking

Deposit Rules

  • Minimum deposit: ৳500
  • Deposits must come from a payment account belonging to the member.
  • Deposits from third-party accounts are not accepted.
  • Bets cannot be placed before a deposit has been confirmed.
  • Pk look does not charge any deposit fees; however, fees from your payment provider may apply.
5

Withdrawal Policy & Process

Pk look allows members to withdraw their available balance at any time. Withdrawals are usually processed within 24 hours, though additional time may be required if KYC verification is needed.

  • Minimum withdrawal: ৳500
  • Withdrawals will only be processed to the same payment method used for the deposit.
  • To withdraw bonus funds, the specified wagering requirements must be met.
  • Withdrawals may be temporarily held in cases of suspected suspicious activity.
  • Additional verification may be required for large withdrawal amounts.

Always withdraw using the same payment method you used to deposit — this ensures the security of your transactions.

6

Betting Terms & Conditions

Before placing a bet on pk look, please read the specific rules for the relevant sport. This section of the Terms and Conditions sets out the overall betting policy.

Bet Confirmation

Once a bet has been confirmed, it cannot be changed or cancelled. Please verify all details — team, odds, and stake — carefully before placing your bet. pk look is not responsible for incorrectly placed bets.

Match Cancellation & Results

  • If a match or event is cancelled, the associated bet will be voided and the stake will be refunded.
  • If a match is suspended and does not resume within 24 hours, the bet will be voided.
  • Official sports authority data is used to determine results.
  • In the event of any dispute regarding a result, the decision of pk look shall be final.

Live Betting

Odds in live betting change in real time. Bets will be confirmed at the odds displayed at the time of placement. If a disconnection disrupts the betting process, any bets already confirmed will remain valid.

Maximum Bet Limit

Maximum bet limits apply to each event and market, and may vary depending on the odds and event type. Full details of applicable limits can be found on the relevant betting page.

7

Bonus & Promotions Terms

Pk look regularly offers a variety of bonuses and promotions. Each offer has its own terms, which are detailed on the respective offer page. This section outlines our general bonus policy.

Welcome Bonus

New members are eligible for a welcome bonus on their first deposit. To withdraw this bonus, a specified wagering multiple must be met (typically 5x to 10x the bonus amount). If the wagering requirement is not fulfilled within 30 days of receiving the bonus, it will expire.

General Bonus Rules

  • A promotion cannot be claimed more than once.
  • Any attempt to claim bonuses across multiple accounts will result in all associated accounts being closed.
  • Wagering bonus funds may be restricted on certain games.
  • Pk look reserves the right to modify or cancel any bonus offer at any time.
  • Any bonus obtained through fraud or a breach of Terms & Conditions will be forfeited.

Visit our Promotions Page to see the latest bonus offers and promotions.

8

Prohibited Activities

The following activities are strictly prohibited on pk look. Violations of these Terms and Conditions may result in account closure and legal action:

  • Multiple Accounts: Opening multiple accounts under the same identity.
  • False Information: Providing false information during registration or KYC verification.
  • Bonus Abuse: Attempting to circumvent bonus terms.
  • Match Fixing: Attempting to manipulate the outcome of any match, or knowingly participating in such activity.
  • Money Laundering: Using pk look as a vehicle for money laundering.
  • Hacking: Attempting to gain unauthorized access to the platform's systems.
  • Automated Betting: Placing bets using bots or automated software.
  • Third-Party Transactions: Transferring funds to or from another member's account.
9

Account Suspension & Closure Policy

Pk look reserves the right to temporarily suspend or permanently close a member's account for any reason. This action is typically taken in the following circumstances:

  • Breach of Terms or Suspicious Activity
  • KYC verification not completed
  • Extended period of inactivity
  • Request Self-Exclusion
  • Legal requirements or regulatory authority directives

Upon account closure, any available balance (excluding bonuses) will be refunded, unless it is subject to forfeiture due to fraud or a breach of these Terms & Conditions. If you wish to close your account yourself, please contact our support team.

10

Responsible Gaming Policy

Pk look believes betting is a form of entertainment — not a source of income. That's why we place responsible gaming at the top of our priorities. pk look provides a range of tools and features to protect the mental and financial well-being of every member.

Self-Exclusion

Any member may take a break from their account for a specified period (from 1 week to permanent). During self-exclusion, logging in and placing bets will not be possible.

Deposit Limit

Members can set daily, weekly, or monthly deposit limits. Decreasing a limit takes effect immediately, while increasing a limit requires a 7-day waiting period.

  • Loss Limit: set a maximum loss amount within a defined time period.
  • Session Time Limit: Set a daily limit on how long you spend playing.
  • Cooling-Off Period: take a break ranging from 24 hours up to 6 weeks.
  • Reality Check: periodic reminders of time spent and money used.

If you need help with a betting addiction, please contact us Responsible Gaming Page view or contact support.

11

Limitation of Liability

Pk look is committed to providing reliable service to the best of its ability; however, pk look is not liable for the following:

  • Losses due to internet connection failure.
  • Delays caused by issues with third-party payment providers.
  • Issues with the member's own device or software.
  • Unexpected technical errors or server downtime.
  • Outcomes resulting from bets placed at the member's own discretion.

Pk look reserves the right to void any bet placed at incorrect odds due to a system error. In such cases, the full stake will be refunded.

Pk look reserves the right to withhold or void any abnormal winnings resulting from a technical error.

12

Policy on Changes to Terms & Conditions

Pk look may update these Terms & Conditions, in part or in full, at any time. Members will be notified of significant changes in advance via email or in-app notification.

  • Updated terms take effect from the date they are published.
  • Continued use of the platform after any changes are made will be considered acceptance of the updated Terms & Conditions.
  • If you do not agree to the updated terms, please submit a request to close your account.
13

Contact & Complaints

If you have any questions or complaints regarding these Terms & Conditions, our support team is always ready to help. We take every complaint seriously and work to resolve issues as quickly as possible.

  • Email: support@pklook.app
  • Live Chat: Available on the platform 24/7
  • Response time: Usually within 24 hours

A reference number will be issued once a complaint is submitted. You can use this number to track the progress of your complaint. The final resolution of all disputes remains at the discretion of pk look.


Get Started Now

Enjoy safe and responsible betting at pk look

You've read the Terms & Conditions — now register and start your ultimate betting experience with pk look. A special welcome bonus awaits on your first deposit.

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